Try it
  • Examples
  • Features
  • Testimonials
  • Partners
  • Pricing
  • Support
    • Sintel Apps Help
    • Sintel Apps Release History
    • Sintel BI Help
    • Sintel BI Release History
    • Webinars
    • How to video series
    • Ask the community
    • Submit a ticket
    • Request a demo
    • Compare us
  • Blog
  • Examples
  • Features
  • Testimonials
  • Partners
  • Pricing
  • Support
    • Sintel Apps Help
    • Sintel Apps Release History
    • Sintel BI Help
    • Sintel BI Release History
    • Webinars
    • How to video series
    • Ask the community
    • Submit a ticket
    • Request a demo
    • Compare us
    • For Schools
  • Blog
  • Get Started
How can we help?

Search for answers or browse articles about Sintel BI

Filter by categories Clear Results
  • Getting Started

    • What is Sintel BI
    • How to install Sintel BI
    • How to configure Sintel BI
    • How to use Sintel BI
    • How to install Sintel BI without AppSource
    • Sintel BI Best Practices
  • Data Sources

    • Data Sources
    • MS SQL
    • Excel
    • How to Merge Data Sources
  • Charts

    • Area Chart
    • Column Chart
    • Doughnut Chart
    • Line Chart
    • Pie Chart
    • Pyramid Chart
    • RAG area chart
    • RAG line chart
    • Spline Chart
    • Spline Area Chart
    • Stacked Column Chart
    • Stacked Line Chart
    • Step line chart
    • Polar Charts
    • Gauge Charts
  • Grids

    • Grid
    • Pivot Grid
    • Scheduler
  • Filters

    • Dashboard Level Filtering

      • User Filter
      • Multi-source dropdown filter
      • Dropdown Filter
      • Date Filter
      • Dashboard Override
    • Data Source Level Filtering

      • Data Source Filter
      • Dashboard Override
      • Dynamic Column
    • Filtering Guide: Understanding Your Options
  • General components

    • Image
    • Summary Card
    • Text
    • Maps
    • Kanban Board
    • Card
    • Custom HTML
    • Smart Card
    • Button
  • FAQs

    • Lists used by Sintel BI
    • Components Guide
    • Convert a Classic SharePoint site to a Modern Site
    • Permissions Required to Use Sintel BI
  • Troubleshooting

    • Cannot update the Sintel BI App
    • Cannot open Sintel Forms in a dialog
    • Blank screen when opening a dashboard
    • Warning when opening a dashboard
    • Error when attempting to view data in a data source
    • Error displaying data on a Dashboard
    • Cannot export an app due to outdated data sources
    • Cannot export an app due to error
    • How to remove or reinstall Sintel BI
    • Cannot Export a Sintel App Template due to long internal field names
    • Cannot share dashboards with AD groups
    • Warning SintelBISPSPrinciples does not exist
    • Sintel BI The Server Isnt Responding Temporary Fix And AppSource
  • Product Updates

    • Release History
    • How to update Sintel BI
  • Create App Templates

    • How to Import/Export a Sintel BI App
    • Sintel App Template Permissions
  • Settings

    • Navigation
    • The Sintel BI App Hub
  • Other

    • Web Parts
  • Advanced Features

    • Creating a Custom Landing Page in Sintel BI with CSS

Warning SintelBISPSPrinciples does not exist

Posted8 November 2025
Updated9 November 2025
ByEoin McMahon
You are here:
  • Main
  • Troubleshooting
  • Warning SintelBISPSPrinciples does not exist
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
< All Topics

Issue

When you attempt to open a Sintel BI Dashboard you receive an error similar to the one shown below.

 

Reason

In this case, the issue was caused by permissions being changed on the SintelBISPPrincipals list that is used by Sintel BI. Seven lists are used by Sintel BI to store the configuration of things such as data sources, dashboards and components. A user must have read-access to these lists in order to open dashboards. Additionally, four of these lists require the visitors group to have Edit access. In this case, it’s likely that the permission on the SintelBISPPrincipals are incorrect.

Resolution

Resolving the issue is very easy. You simply need to open the SintelBISPPrincipals list and within the list setting you need to grant the visitors group Edit access.

 

We strongly recommend that you refer to our Lists used by Sintel BI article for more info about the lists used by Sintel BI and their purpose. It also explains what permissions are required by each list.

Was this article helpful?
0 out of 5 stars
5 Stars 0%
4 Stars 0%
3 Stars 0%
2 Stars 0%
1 Stars 0%
5
How can we improve this article?
Please submit the reason for your vote so that we can improve the article.
Table of Contents

Sintel Apps

Create apps on Microsoft 365 in minutes with no code.

Address

River House
Blackpool Park,
Cork, T23 R5TF,
Ireland

Support

  • Product help
  • Community site
  • Submit a ticket
  • Compare us

    Contact us to

    • Book a demo
    • Request a license
    • Become a partner

    e-mail: info@sintelapps.com
    tel: +353 (0) 21 245 2935

    Follow us

    • Follow
    • Follow
    • Follow

    © Copyright 2026 | End User License Agreement | Privacy Policy | Terms Of Use

    Sintel Apps
    Sintel Apps Assistant
    Get instant answers and support
    Connecting to Sintel Apps Assistant…
    Sintel is thinking…
    We use cookies to collect and analyse information about the users of this website. Please click 'I accept' to consent to the use of this technology.