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Confirmation Screens

Confirmation Screens in Sintel Apps allow you to display a custom message after a user submits or saves a form. This helps confirm that the request was successfully submitted and can provide next steps, reference information, or links.

These screens can be configured for:

  • New Forms – when a user submits a new request

  • Existing Forms – when a user edits and saves an existing request

This feature improves the user experience by clearly confirming successful submissions and guiding users on what happens next.

Where to Find the Setting

  1. Open your Sintel App form.
  2. Navigate to Settings.
  3. Select Confirmation screens from the left menu.
  4. Choose whether to enable confirmation messages for:
    • New forms

    • Existing forms

You can then enter a custom message in the Confirmation screen content editor.

Example Configuration

Below is an example confirmation message for a Talent Acquisition Support Request form.

Confirmation screen for new forms

<div style="max-width: 700px; margin: 30px auto; padding: 32px; border: 1px solid #d9e2f2; border-radius: 12px; background: #f8fbff; font-family: Arial, sans-serif; color: #1f2937; text-align: center; box-shadow: 0 4px 12px rgba(0,0,0,0.08);">
  
  <div style="font-size: 52px; color: #2e7d32; margin-bottom: 16px;">
    <i class="fa fa-check-circle"></i>
  </div>
  
  <h2 style="margin: 0 0 12px; font-size: 28px; color: #0f172a;">
    Request Submitted Successfully
  </h2>
  
  <p style="margin: 0 0 20px; font-size: 16px; line-height: 1.6; color: #475569;">
    Thank you. Your <strong>Talent Acquisition Support Request</strong> has been received.
  </p>
  
  <div style="background: #ffffff; border: 1px solid #e2e8f0; border-radius: 10px; padding: 20px; margin: 20px 0; text-align: left;">
    <p style="margin: 0 0 10px; font-size: 15px;"><strong>What happens next?</strong></p>
    <ul style="margin: 0; padding-left: 20px; color: #475569; line-height: 1.8; font-size: 15px;">
      <li>Your request will be reviewed by the Talent Acquisition team.</li>
      <li>A team member may contact you if additional details are needed.</li>
      <li>You will be updated as the request moves forward.</li>
    </ul>
  </div>
  
  <p style="margin-top: 18px; font-size: 14px; color: #64748b;">
    Please save this page for your records or contact the support team if you have questions.
  </p>
</div>

 

Confirmation screen for existing forms

<div style="max-width: 720px; margin: 30px auto; border-radius: 14px; overflow: hidden; font-family: Arial, sans-serif; box-shadow: 0 6px 18px rgba(0,0,0,0.08); border: 1px solid #dbeafe;">
  
  <div style="background: linear-gradient(135deg, #2563eb, #0f4c81); padding: 28px; text-align: center; color: white;">
    <div style="font-size: 54px; margin-bottom: 12px;">
      <i class="fa fa-pen-to-square"></i>
    </div>
    <h2 style="margin: 0; font-size: 28px;">Update Saved</h2>
  </div>
  
  <div style="background: #ffffff; padding: 30px;">
    <p style="font-size: 16px; line-height: 1.7; color: #334155; margin-top: 0;">
      Your changes have been successfully saved to this request.
    </p>
    
    <div style="background: #f8fafc; border-left: 4px solid #2563eb; padding: 18px 20px; border-radius: 8px; margin: 20px 0;">
      <p style="margin: 0 0 10px; font-size: 15px; font-weight: bold; color: #0f172a;">Next steps</p>
      <p style="margin: 0; font-size: 15px; line-height: 1.7; color: #475569;">
        Your updates are now visible to the team responsible for this request. 
        The request will continue to move through the review or approval process as needed.
      </p>
    </div>
    
    <p style="font-size: 14px; color: #64748b; margin-bottom: 0;">
      Thank you for keeping your request information up to date.
    </p>
  </div>
</div>

 

Example Use Cases

Scenario Example Message
Request Submission “Your request has been submitted successfully. Our team will review it within 2 business days.”
IT Ticket “Your IT support request has been logged. Please reference ticket ID #[ID] for future communication.”
HR Form “Your HR request has been received and will be processed shortly.”

Best Practices

  • Confirm success clearly – Start with a clear success message.

  • Include helpful details – Reference request ID or next steps.

  • Keep it concise – Users only need confirmation and guidance.

  • Use formatting – Bullets and spacing improve readability.

  • Use the Preview option to see how the confirmation screen will appear to users.

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