Microsoft is retiring InfoPath Forms Services and InfoPath 2013 in SharePoint Online, bringing an end to a platform that many organisations have relied on for forms, approvals, and business process automation for over a decade.

For businesses still using InfoPath, the retirement is more than a technical change. It has the potential to impact critical workflows, approval processes, compliance activities, and operational procedures that employees use every day.

If your organisation has not yet assessed its InfoPath usage, now is the time to start planning.

Why the InfoPath Retirement Matters

Over the years, InfoPath became a popular solution for creating business forms and workflows within SharePoint.

Many organisations still use InfoPath for:

• HR requests and employee onboarding
• Project and capital expenditure approvals
• Compliance and audit documentation
• Service desk and support requests
• Operational and business process workflows

The challenge is that many of these forms were created years ago and may no longer be actively managed. In some cases, the original developers have left the organisation, documentation is limited, and dependencies are not fully understood.

As a result, businesses often underestimate how many processes still rely on InfoPath.

The Hidden Risk of Legacy InfoPath Forms

The biggest challenge is not simply replacing forms.

It is understanding where InfoPath is being used and identifying which business processes depend on it.

When organisations begin reviewing their SharePoint environment, they often discover:

• Legacy forms that are still actively used
• Approval workflows connected to multiple departments
• Critical business processes with limited documentation
• Manual workarounds that have evolved over time

Without proper planning, these processes can create operational risks when support ends.

This Is an Opportunity to Improve, Not Just Replace

While the immediate goal may be continuity, this transition is also an opportunity to:

• Simplify overly complex forms

• Standardise processes across departments

• Introduce an integrated workflow

• Improve reporting and visibility

• Strengthen governance

Rather than replicating legacy complexity, many organisations are choosing to modernise their approach.

How Sintel Apps Can Support You

We’re offering complimentary InfoPath transition evaluation sessions for organisations that want clarity ahead of July.

In a session with the Sintel Apps team, we will:

• Help you identify where InfoPath is currently used

• Assess which processes are business-critical

• Outline realistic options based on your environment

• Provide a clear, structured path forward

The goal is to give you confidence in your next steps — whether that involves short-term stabilisation or longer-term modernisation.

Why Organisations Are Moving to Sintel Apps

Sintel Apps provides a structured replacement for legacy InfoPath solutions by bringing together:

• Forms

• Logic/rules

• Workflow

Within a single, integrated platform.

This enables:

• Modern, mobile-ready interfaces

• Built-in workflow management

• Clean integration with Microsoft 365

• Scalable architecture

• Clear governance and maintainability

Instead of combining multiple tools, organisations gain a unified framework for business process management.

Optional Reporting and Analytics with Sintel BI

One of the common limitations of InfoPath was reporting.

While it collected data, it rarely provided meaningful visibility.

Sintel BI transforms operational form data into:

• Real-time dashboards

• Process performance tracking

• Bottleneck analysis

• Executive-level reporting

For many organisations, this shift turns a necessary migration into a broader operational improvement.

What Should You Do Now?

If you’re unsure how exposed your organisation is, the most practical next step is an initial free assessment.

Once you have a clear picture of your requirements, you can determine whether Sintel Apps is the right fit for your organisation.

If you decide to move forward with Sintel Apps, there are a range of licensing options available to suit different needs and budgets. Some organisations can get started with our free licence, which includes up to five forms at no cost, while others may require additional capabilities depending on the complexity and scale of their processes.

The key is to first understand your current environment and requirements, then select the solution and licensing model that best supports your business.

 

Book an InfoPath Transition Call

If you would like clarity before July, we’re here to help.

In a session with Sintel Apps, we will:

• Map your current position

• Discuss your options

• Outline a structured transition approach

• Answer any questions specific to your environment

There is no obligation,  just practical guidance to help you plan with confidence.

Booking Form Here